GPS Latch Issue in Vehicles With an OnStar System Installed

Symptoms

  • Vehicle's trip history in MyGeotab is displayed with straight lines on the map‍
  • GPS module not responding faults

Applies To

  • Vehicles with an OnStar system installed
  • GO device 

Cause

The signals from the OnStar system interferes with standard GPS signals used by the GO Device's GPS module.

Resolution

Relocate GO device to the dash of the vehicle as far away as possible from the center console where the OnStar System is situated.