Red miles for manual ON duty logs because device was unplugged

Symptoms

  • Red Distance / Miles for Manual ON Duty Logs

Applies To

  • Geotab Drive
  • MyGeotab
  • GO Device

Cause

Device unplugged for a specific amount of time and plugged back in later in the day which would cause the GO Device to read the latest engine odometer and apply the difference to the ON log. 

Resolution

Annotate the manual ON log with red miles