- Phone number oddly formatted e.g 8(881) 234 - 567
- Geotab Drive App
- ELD Info Add-in
- Support Info Config
- Edit the phone number in MyAdmin:
- Log in to MyAdmin.
- Expand the left-hand side menu.
- Click on Admin.
- Click on Reseller Contact Info.
- Click on a row within the Contact Info table.
- Click on Edit Contact Info.
- Update the phone number listed in the Phone field without any dashes, periods, or spaces - such as 8881234567.
- Click OK.
- Update the phone number for the ELD Info Add-In from MyGeotab:
- Select Administration > System... > Support Info Config.
- Update the phone number to be without any dashes, periods, or spaces - such as 8881234567.
- Click Save.
Phone numbers are entered in MyAdmin with dashes or spaces disrupts the formatting for this Add-In within the Drive App.
For the changes to take effect, please log out and log back in within the Geotab Drive App.