Vehicle stopped inside a zone is a box instead of a star

Related Questions

  • Why is the star icon not showing when a vehicle is stopped inside a zone?

Symptoms

  • Icon of a vehicle stopped inside a zone shows as a box instead of a star

Applies To

  • Groups
  • Map
  • Zones

Cause

The device (or the driver assigned to the vehicle) is not in the same group as the zone

Resolution

Place the device or (assigned driver of the vehicle) in a group which is either:

  • The same group as the Zone 
  • A child group of the group the Zone is in