What does GPS disconnected mean on the Drive App?

 Applies To

  •  Geotab Drive App
  •  HOS/ELD

Answer

GPS disconnected means that there is a disruption of GPS communication on the device. This can be caused by location, environment, or airplane mode.

To troubleshoot:

  • Make sure GPS is enabled and set to high accuracy
  • Verify that airplane mode is turned off 
  • Ensure the vehicle is located outdoor with a clear view of the sky.

Additional Information

GPS disconnected is unrelated to cellular coverage.