How can an Administrator change a user's password in MyGeotab?

Related Questions

  • How do I reset a user's password if they don't have an email address?
  • How can I reset my password if I do not have an email address?
  • My driver needs a password reset but he doesn't have an email address, how can I change this for him? 
  • How do I set up a password for my driver with no email address?

Applies To

  • MyGeotab
  • Geotab Drive
  • User 
  • Password reset 


  1. Go to Administration > User
  2. Select User
  3. Select Reset Password 

  4. Enter & Confirm desired password
  5. Click Save

Additional Information

If you would like to send a password reset link to the user instead, follow the steps here: How can administrators force password resets for other users?