Unable to Login to Geotab Drive on Android Devices

Symptoms

  • Loading page is blank 
  • Spinning wheel doesn't make progress 
  • Unable to login to Geotab Drive 

Applies To

  • Geotab Drive
  • Android

Resolution

Clear the app cache by following these steps:

  1. Head to the Settings menu
  2. Find Apps in the menu, then locate Geotab Drive 
  3. Tap on Storage 
  4. Tap on Clear Cache
  5. Try logging in again