Why does an Unauthorized Device Removal exception not display immediately?

Applies To

  • MyGeotab
  • Rules
  • Exceptions

Answer

The Unauthorized device removal exception will only show up once the device is plugged in. 
The device does not have an external battery so the device will not immediately let us know that it has been unplugged. Instead, the information will be displayed retroactively when the device is plugged back in. 

You can view Watchdog report which shows the devices as "no communication" instead of reading the "unplugged device removal" rule.