What does "vehicle disconnected" mean in Geotab Drive?

Applies To

  • Geotab Drive 

Answer

“Vehicle disconnected” is displayed when the GO device is not communicating with the server. This can be due to GO device coverage issues or a loss of power from the GO device. 

Based on the GO device’s behavior, consult the Diagnostic Flow Chart to troubleshoot.

Additional Notes

Note that this is completely independent of the mobile device communicating, and only reflects the status of the GO device.