Duty Status logs show extreme mileage after odometer is edited

Symptoms

  • Hours of Service (HOS) Log shows extreme mileage
  • The vehicle travel that much distance

Applies To

  • MyGeotab
  • HOS 

Cause

The Odometer value of the vehicle was changed by someone. Driver was assigned to the vehicle at the time of this change. This caused the Driver's log to reflect the change in odometer as distance traveled. 

Workaround

Annotate the Log to reflect the odometer change.

Additional Notes

Odometer values should not be changed when a Driver is assigned to a vehicle as this causes this issue.