- The device is not getting cellular connectivity
- GO device not getting coverage
- No green light on the GO device
- Green light off on GO device
- Is there a way to do some diagnostics on the device?
- Are there troubleshooting steps for devices not communicating?
- GO device
- Device not communicating
For troubleshooting steps for a device that is not communicating, please refer to the Go Device Connectivity Issue section under Advanced Troubleshooting in the following document:
For more information on troubleshooting this issue and installation documentation, please visit the following link: https://www.geotab.com/support-documentation/