Driver can't edit automatic ON duty status log

Symptoms

  • Driver can't edit automatic ON duty status log
  • Error: "You cannot edit an automatic duty status log. Would you like to to create a new duty status log?"

Applies To

  • MyGeotab
  • Geotab Drive
  • Hours of Service (HOS)
  • Automatic duty status logs

Cause

The Geotab ELD solution prevents users from editing automatic duty status logs because according to the FMCSA (see reference), it is not licit to edit automatic duty status logs.

Resolution

Change the log in question to OFF duty, which will create a new OFF duty log right after the edited log. 

Additional Notes

  • Annotations are required when making the above changes 
  • In MyGeotab version 1902 there will be an added feature to ignore logs for availability calculation. This should be used in addition to annotation where necessary.