What will Happen When There is No Coverage

Related Questions

  • My Device Was Unplugged Now I Am Not Able To Long Into My Drive App Why Is That?
  • Why isn't my Drive App going into Drive?
  • Can driver log out when outside of coverage?

Applies To

  •  Geotab Drive

Answer

If the driver is out of cell coverage, the user cannot log in/out of the application. If they are already logged in, the app will work.  

Additional Notes

  • If  a driver is out of service MyGeotab will not be able to administer automatic duty status changes in real-time, populate location information, update odometer and engine hours, or allow rule-set changes until the mobile device comes back into coverage and is able to sync back to MyGeotab servers.
  • It is recommended that drivers change duty status manually when out of coverage in case they are pulled over for inspection.