Why can't the driver create D and SB logs?

Related Questions:

  • Why are my D And SB buttons grayed out on the Drive App?

Applies To

  • Geotab Drive
  • HOS
  • Hours of Service

Answer

 If a vehicle is not selected when logging in to the application the driver will not be able to select D or SB. The logs will be automatically assigned to unidentified driver.

Additional Notes

When no vehicle is selected, the driver can only create OFF and ON logs (SB and D will be grayed out)

There will also be no vehicle for their logs on the database.