MyGeotab showing the wrong address

Related Questions

  • Why is the address on the Map incorrect?

Symptoms

  • Wrong address on the trips history
  • The same address is shown on the map provider's website (OSM/Google/HERE Maps)

Applies To

  • Maps
  • Google Maps
  • Here Maps
  • OSM
  • MyGeotab

Cause

MyGeotab makes API calls with GPS coordinates to OSM/Google/HERE Maps to obtain an address. Map providers provide the address of the nearest street for the given GPS coordinates.

Workaround

Switch to a different map provider in the system settings that has the correct address.

Resolution

Contact the map provider to get the address returned corrected. 

 Additional Notes

Google Maps Help: Report an error on the map
https://support.google.com/maps/answer/3094088?co=GENIE.Platform%3DDesktop&hl=en