Why do some units have odometer readings and others do not?

Applies To 

  • MyGeotab 
  • Engine data 

Answer 

If devices are on Base plan, engine data are not supported. Therefore, devices on Base plan don't have raw odometer readings available. For devices on other plans, raw odometer may not be recorded if the make/model/year is not supported. 

Additional Notes 

What are the Engine Data Support Rates for Different Vehicles?