What does "Power Disconnected" mean in Geotab Drive?

Related Questions

My Drive App turned off and I only see a battery with a lightening bolt

Why am I seeing a red triangle with Power disconnected?

Applies To 

  • Geotab Drive
  • Phone/Tablet

Answer 

The error "Power disconnected" displaying in Drive App is shown when the mobile device is not connected to a power source. The driver will be at risk of losing device power if their mobile device isn’t being charged.

The phone/tablet needs to charged in order for the Error to disappear.  

Additional Notes

Check the device engine faults to verify that the device is communicating properly.