Driver is Seeing Error "Your time is out of sync with the server"

Symptoms

  • Driver App error - "Your time is out of sync with the server"

Applies To

  • Drive App
  • Error
  • Time Zone
  • Time Sync

Cause

Driver time and/or time zone are not set to automatic.

Resolution

When a driver sees this error, ensure that the time and time zone settings on the driver's tablet are set to automatic to correctly sync with the database.