Intermittent Spots Where the GO Device Stop Communicating for Random Lengths of Time.


  • Intermittent spots where the GO device stop communicating for random lengths of time.

Applies To

  • MyGeotab
  • Intermittent communication
  • GO Device
  • Installation issue


The GO Device has a loose connection to the diagnostic port.


When the GO Device shows signs of intermittent communication be sure to confirm the GO Device is installed securely into the diagnostic port using a zip tie.

Additional Notes

Follow the troubleshooting steps laid out in the document if secure installation does not fix the issue.