Why Am I Not Able To Add New Devices?

Related Questions

  • Why can't I add a Vehicle?
  • Why can't I add a GO Device?

Applies To

  • MyGeotab
  • Adding devices
  • User
  • Clearances
  • Vehicle

Answer

A User will not be able to add new devices to a database, if they do not have the right clearance.

Additional Notes

Make sure your custom clearance or stock clearance has Administer devices checked. This allows users to add new devices. Please see the image bellow if visual is needed.