How come HOS logs are not being created?

Related Questions

  • Why are my logs not being created? 

Applies To

  • Geotab Drive
  • Hours of Service (HOS)
  • Logs Page

Answer

HOS logs are not being created can be cause by driver not assigning a vehicle to themselves OR driver assigned themselves with an incorrect vehicle and vehicle doesn't move. 

Additional Notes

HOS logs will generate under unidentified driver instead of an actual driver who's supposed to be assigned to the vehicle. 

Reference Article:

How to claim unidentified logs on Geotab Drive?

How to assign unidentified logs to a driver?