Will a vehicle keep communicating even if it's parked for an extended period of time?

Related Questions

Why does the device say "No Communication" on the Speed Profile while it is stopped and the ignition is turned OFF?

Applies To

  • Go Device
  • MyGeotab
  • Go Device Heartbeat

Answer

Yes. When the ignition is off, the device “heartbeats” once every 30 minutes. After 48 hours of no movement, the device heartbeats once every 23 hours. This behavior is expected so the device is not drawing current from the battery of the vehicle while the ignition is turned OFF and could potentially cause a battery drain issue.

Additonal Notes

The exception to this is with BMWs, the devices in these vehicles will skip the 30 minute heartbeat and go straight to heartbeating every 23 hours.