- The Device is showing Blue and Red light but no Green Light.
- The Go Device isn't activating
- GO device
- Possible Faulty Device
- Possible Billing/Account Issue
Check to see that the billing account is current and active. If the account is inactive this will interfere with the cellular (green light).
If you have confirmed the device is on an active plan, please proceed with What are the Troubleshooting Steps for Device Not Communicating?