User Can't See Some Vehicles

Relate questions

  • Why can't I see all of my vehicles and users anymore?
  • Why can't I see my vehicles?

Applies To

  • MyGeotab
  • Administration
  • Users
  • Security Clearance

Cause

The Security Clearance or the Data Access is preventing the visual on the vehicle.

Resolution

An Administrator can change the user's Security Clearance or Data Access. 

Alternatively, an Administrator can place the vehicle in a Group that the user has access to.