Excessive Number of 0's Stops in Trip History

Symptoms

  • Excessive number of 0s stops
  • Fault: "Telematics device fault: problem communicating with the engine - potential bad install - harness issue or device failure - intermittent connection detected on the engine communications bus and it is now in listen-only mode"

Applies To

  • GO device
  • Installation

Cause

RPM Timeout due to communication issues between the ECM protocol and GO device.

Resolution

Follow re-installation procedure, if issues still occur, reach out to Geotab Support for further investigation.

Additional Notes

For more information on Installation and Troubleshooting procedure see our Support Documentation.