Driver getting error message "setHOSRule(ERROR)[object Object]" in Drive App

Symptoms

  • Error message on Drive App

Applies To

  • Drive App
  • US/Canada border crossing add in
  • Error

Cause

There can sometimes be a delay when changing the ruleset from the Drive App. If the driver is trying to click the switch rule set button again before the change actually goes through, it could cause an error. Once clicked, it may take a few minutes for the ruleset to update.

Workaround

 Backing out of that menu and syncing again should ensure the rule change has gone through.