Can a Reseller access a database with Allow Reseller access turned off?

Applies To

  • MyGeotab
  • User Log in

Answer

Yes, only if a Reseller has an existing account within the database. With an existing account, then even with the Allow Reseller access turned off, they will still be able to access the database.

Additional Notes

  • Allow Reseller access lets resellers to access their customers databases without needing an account registered prior to logging in
  • With Allow Reseller access turned on, when a reseller accesses a database for the first time an account is automatically created for them (this account will remain in the database unless it is removed)