Why does ExceptionEvent via the SDK include more records than the Exceptions Detail Report?

Related Questions

  • Missing records in exceptions detail report? 

Applies To

  • MyGeotab SDK
  • MyGeotab
  • Reports

Answer

The SDK object ExceptionEvent includes records of rules that may not be available within the Rules page of the MyGeotab UI (User Interface). These additional exception events compared to the Exception Details Report are usually for internal purposes only. For example, an exception event will be recorded if a vehicle stops within a zone, for which the rule is invisible within the UI.

To view the exact same number of exception events of the report via the MyGeotab SDK, a filter on the rules needs to be applied. Rest assured, the Exception details report includes all exception events from the rules visible in MyGeotab.