Unable to switch in/out of Privacy mode in Geotab Drive

Applies To

  • Geotab Drive App
  • Privacy Mode
  • Clearances

Cause 

If the drivers are under the Drive App User clearance, you will notice the following:

This will prevent the drivers from going in and out of privacy mode

Resolution 

Create a custom sub-clearance to enable this setting

Additional Notes

To create a sub-clearance, use this guide