My vehicle is no longer in use, do we send back old device or can it be used on another vehicle?

Related Questions

  • My vehicle is no longer being used, what do I do with my GO device?
  • Vehicle is no longer in use, what are the next steps with the GO device? 

Applies To

  • Device Management
  • GO device

Answer

  • The GO device can be plugged into a new vehicle in order to track it.
    • Ensure that you have the proper harness; if one is required.
  • Speak to your reseller about different options for device plans for devices that are not currently being used but that will be used in the future. 
  • If you do not wish to use the GO device anymore it can be cancelled. Reach out to your designated support team in order to have the device cancelled.
    • A cancelled GO device should be disposed of.

Additional Notes

For additional information, see :

How to make device historical?

How To Add A New Vehicle

How should I dispose of my GO device?