Why can't I select a Canadian ruleset?

 

Symptoms

  • Unable to select any Canadian ruleset when adding a new user

Applies To

  • MyGeotab
  • Hours of Service (HOS)
  • Canadian Ruleset
  • Users

Cause

Feature preview for the user has been turned off.

Resolution

  1. Go to Administration>Users and select the desired user
  2. Under the UI Settings tab, turn feature preview On

Once this has been done, both canadian rulesets should be available

Additional Notes

How To Enable Feature Preview

How to set up a Canadian HOS Ruleset