- When I open the Geotab Drive App my Android phone, the screen gets stuck on the spinning wheel and I can't log in.
- The app is not responsive when I tap on buttons.
- My drive App Screen Is Frozen It Will Not let Me Do Anything Why Is That?
- My screen is turning black and wont let me switch screens.
- When opening Geotab Drive App, the screen will not proceed to the login page.
- Initial start up screen repeats on the spinning wheel.
- Geotab Drive App
- Network connection
- Cellular coverage
Poor network connection or outdated version of Geotab Drive App.
- Always attempt to click on 'Check for updates' by navigating to your Settings or the gears icon, as your first resource.
- In some cases simply restarting the device or force closing and re-opening the App could solve Geotab Drive App issues. If restarting is unsuccessful, please proceed to uninstall / re-install Geotab Drive App.
We recommend that device software is updated as well when having significant Drive App issues.