Why did a Geotab employee terminate my device?

Related Questions

  • Why was my device terminated

Applies To

  • Automotive Alert
  • RMA
  • MyAdmin
  • GO Device

Answer

Check to see if you've received an RMA request from Geotab. If Geotab detects a Flash Memory Failure on a device, the device will be terminated and Geotab will request that you submit an RMA for the device.

Additional Notes

For flash memory failures, Geotab will RMA the device outside of warranty