Fill-Ups Are Not Showing In MyGeotab due to lack of RAM

Symptoms

  • GO Device Hitting RAM Capacity

Applies To

  • GO Device
  • Firmware
  • Engine Measurements
  • GO7/GO8
  • Fuel Level

Cause

More recent firmware versions may allow for more data logging which competes for RAM space. Engine data that requires validation prior to being curve logged in RAM may lose out on RAM allocation. Thus engine data, fuel level in this case, will not make it to our servers even despite it being available from the ECU.

Workaround

GO9 has 5X more RAM and will not have the issue. 

Resolution

Firmware is working on allocating RAM space for important engine data by priority.