IFTA report is blank for the most recent days

 

Symptoms

  • IFTA report is completely blank for today and/or yesterday OR
  • IFTA report is blank for some vehicles in the recent days 

Applies To

  • MyGeotab
  • IFTA (new processing service) 
  • Report

Cause 

Geotab is implementing a new IFTA processing service. The new service is designed for quarterly IFTA compliance reporting purpose, so latest fuel tax details may not be available at the time of checking. The lag time is usually under 24 hours, but sometimes can prolong to 48 to 72 hours. 

Resolution 

Check back in the next few days for the fuel tax details of today.