I am trying to transfer driver logs for previous months to the FMCSA but getting errors, why?

Symptoms

  • I am trying to transfer driver logs for previous months to the FMCSA. it keeps bringing up errors that the drivers last name, license, license issuing state and carrier USDOT number is not there but I just double checked and it is. Why is this happening?

Applies To

  • MyGeotab
  • HOS
  • ELD
  • Drivers
  • Transfer Logs
  • Errors

Cause

  • Historical user is associated with the same logs

Resolution

Ensure that a historical user does not have association with the same logs. If there is a historical user who has the same logs you will need to correct the information for the historical user or the logs will not transfer.