Availability information in Geotab Drive is different from MyGeotab

Related Questions

  • Why do I see upcoming violations when my availability is fine?
  • Why is what I am seeing in Geotab Drive different from MyGeotab?

Symptoms

  • Availability is correct in MyGeotab
  • Upcoming violations shown in Geotab Drive when not expected

Applies To

  • Geotab Drive
  • HOS
  • Availability
  • Violations

Cause

Geotab Drive may be out of sync and will need to be refreshed

Solution

Check Geotab Drive for updates using steps here: How To Check for Updates in Drive app