Reports in my dashboard are not showing accurate information

Symptoms

  • Reports in my dashboard are not showing accurate information
  • Watchdog report shows all of my vehicles are Not Installed, but they are installed

Applies To

  • Dashboard
  • Reports
  • User

Cause

User is prevented from seeing shared data

Resolution

Make sure that 'Prevent driver access to shared data' is set to No. You will begin to see Dashboard reports that refresh going forward, but if you need to see them immediately you can change the report's Next run to something sooner.