Stops on route changed location after saving

Symptoms

  • Why did my route change after saving?

Applies To

  • MyGeotab
  • Routes
  • Zones

Cause

The zone selected in the route is of an inordinary shape. Currently, when you select to add a zone to a route MyGeotab uses the section of road closest to the centrepoint of the zone as the stopping destination.

Resolution

Select 'Add waypoint' instead. The stop/destination added is then the section of road closest to the exact waypoint selected