Invalid Field Length. The field ELD Username has a length of 3 characters. ELD Username fields should have a length between 4 and 60 characters.

Symptoms

  • Transferring log gives the above message
  • ELD Username is 3 characters or less

Applies To

  • MyGeotab
  • Geotab Drive
  • HOS (Hours of Service)
  • Log Transfer

Cause

The username for the driver is 3 characters or less

This is a warning statement, the actual transfer did not fail because of this. 

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Resolution

Administrator can go to Users and update the driver's username to be more than 3 characters

Additional Notes

This occurs when ELD username is 3 characters or less when logs are being transferred.