My vehicle was in an accident and I need more information. (Device is on Base or Regulatory Mode)

Related Questions

  • My Possible Accident rule did not trigger when my vehicle was in an accident. Why?

Applies To

  • Rules
  • Accident Reconstruction
  • Report

Answer

In order for the Possible Accident rule to trigger, the device needs to be picking up Engine Data. Engine Data is only available on our Pro or ProPlus plan. If your device was on Base or Regulatory at the time of the accident, we did not obtain any engine/accelerometer data and can not complete a full accident reconstruction report. If you need additional documentation regarding the accident for Insurance or Legal purposes, Geotab will retrieve as much GPS/Speed data as possible and present it in a collision summary report without accelerometer information.