Driver applied Yard Move but feature is not available to them

Symptoms

Driver applied Yard Move but feature is not On for them

Applies To

  • HOS
  • Yard Move
  • Ruleset
  • Drive app
  • Exemptions

Cause

If driver has a No Ruleset in place and is not assigned to a vehicle when accessing the Drive App, they will be able to apply the Yard move feature. The feature doesn't need to be turned ON under HOS settings for the user to apply it. 

Resolution

Advise the user that they will need to assign themselves to a vehicle and select a new status for the Yard Move to stop. They may also press the stop icon under Exemptions to stop the Yard Move.