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Notification template inconsistency

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Hello, 

I have a notification template that has various tokens selected. 

For some reason, some notifications will not include the map. Is there a reason why this is? 

Thank you. 

Vic Lee

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Hello Vic,

Thank you for posting on our forum. In order to look into what happened I would need a few more details regarding the device, user and database that this occurred on. Since it's best not to share these details on the forum, I kindly ask that you contact your reseller and work with them to submit a support ticket. Once we have more details we will gladly look into what the cause for this incident was.

Regards,
Cristian

Cristian Ivascu 0 votes