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Engine Fault Exception

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What does the Engine Fault Exception mean?

Dom

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The engine fault exception is a a very broad rule and is broken when the engine releases a diagnostic fault code. You will need to open an exception report and examine the exception info column to determine why the rule was broken.

For example, you may get an engine fault exception and see engine coolant in the exception info. As a result, there was an engine fault exception in this particular case because the vehicle's engine had release a code saying that there was an issue with the vehicle's coolant which then triggered an engine fault exception.

Below is a list of some examples of descriptions in the exception info column that you may see:


Coolant Level
Device has been unplugged
Engine Oil Pressure
Engine Oil Temperature
General vehicle warning light




Dom 0 votes
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Is there a way to program an alert so that it tells me the fault code in the alert without having to go through and configure each possible code as a separate rule?  I tried making a rule that says - if the light comes on, tell me the diagnostic - but the diagnostic is technically that the light came on. 

I'd like for the alerts to be as simple as possible for our mechanics so that they don't have to go look up the underlying reason each time, Id rather have it supplied to them in the alert.

David Kilburn 0 votes
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You can try creating a notification template with the diagnostic token. Please refer to the Notification Templates section of the Product Guide on more information about this. 

Dom 0 votes
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That's what I have already tried - technically the diagnostic token for the engine warning light coming on is just that - that the warning light came on.  But then when you go into View, Details, Advanced you get to see the actual fault code that caused the light to come on such as oil pressure or coolant level, etc...  I want the fault code to come through. This is what I have below - any suggestions?

 

{Device} broke the rule {Rule} because {Diagnostic} on {Date} at {Time}.  This occurred at {Address}.

David Kilburn 0 votes