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How to enable Groups Tree in Status Groups?

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I haven't been able to get the Status Groups feature to work. There is no Groups Tree anywhere to be seen, even in the Group tab of a vehicle/device, as the manual shows.

What user account property do I ask our account rep to enable in order for me to use this feature? 

Peter Sheerin

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Hello Peter, 

 

You will need to go to Rules & Groups -> Groups on MyGeotab, and create a Group called "Status Groups". In here, you can put in the various statuses (Ex. Available, Breakdown, Private, Site Visit). 

Next under each vehicle equipped with a Garmin, you would go and select these statuses as the "GPS Text Messaging Status Groups".

 

Thanks,

Vik Sridhar

Vik Sridhar 0 votes
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Is there a way to set the display order of the status messages, other than alphanumeric sort?

Peter Sheerin 0 votes
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Just to clarify, you can set it up in the order by simply choosing the specific Status Group in the order you would like them to be in. 

Vik Sridhar 0 votes
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I am new to geotab and trying to set up different groups, I may be missing something in the manual or the above comment's or don't have the correct level of authorization. I have attached a screen shot that shows my options possibly some one else has had this same issue?




geotab groups.PNG
Dale Howard 0 votes
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Dale,

You're correct in that you don't have the level of authorization. Please get in touch with your system administrator if you require access to "Groups". 

Vik Sridhar 0 votes