How do I see car lost power or not?


A customer reported that one of it's vehicles was in an accident. The person reported that the vehcile shut off causing him to run off the road and hit a pole. I see no engine faults and was wondering what else I could look at to see if what he said it true.

Leanne Burt

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Hello Leanne,

If the device lost power, you will see the fault: "Telematics device fault: telematics device has been unplugged" in the Engine Faults report.

You can also look at whether the device recorded accident level accelerometer data (high accelerometer values). If there are such logs, it means the device was still powered when the vehicle got into the accident.



engine fault device unplugged.png
Jad Bucktowar 0 votes