Greyed Out Rules and Reports


Let me start by saying I have full Administrator access. When I go to the Rules page, all of the built in rules, and several custom rules are greyed out, and I am unable to open or edit them at all.

When I go to the Admin->Reports all reports in there are grey, clicking does nothing for any of them, and there is no excel download option to export the excel file and edit it.

What am I missing?

Iver Johnson

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1 comment


Hello Iver,

Sorry for the delay in response. Please provide the database in question you are looking at, as well as a screenshot of the reports being grayed out.

Harjot Singh 0 votes