Avatar

How to get my user login admin access back to root level

0

I am using a new database and was given admin access to see everything. I created two groups and tried to put everyone in them but also put myself in both groups and then I removed one group so now I only see just that group's data. How can I get my admin privileges back at the root level to see all groups and items that are not assigned.

 

Thanks,

Jim Ambrose

Jim Ambrose

Please sign in to leave a comment.

1 comment

0
Avatar

There are 2 ways to do that:

1) You can contact another admin user with access to all organization (group company), so he can re-assign your user.

2) If there's not another admin user, you can contact your authorized Geotab reseller (or if you are reseller, contact Geosupport) so they can assist you in your specific database

Cesar Ortiz 0 votes