Fuel Tracker Add in


I downloaded the fuel tracker add-in but when drivers login and try to do it they are not allowed to. I have set up the clearance like it said to do in the instructions but it is not doing anything. Anything I can do to fix that?


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Thank you for reaching out on this! 

The Fuel Tracker add-in should work for your drivers per the custom clearance and the device being on Pro, ProPlus, or Regulatory. If you have already double checked the custom clearance and have it set up per the Drive app clearance which additionally includes the ability to "View fill-ups and fuel transactions" and "Administer fuel transaction" added, check under Administration > System > System Settings > Add-Ins that the option Allow unsigned Add-Ins: is enabled.


If you are still having issues, please reach out to your support team as they'd have to investigate the issue.


Thank you,


Jenna Uyehara 0 votes